Botchat Privacy Policy

1. What This Policy Covers

This Privacy Policy explains how we collect, use, and share your personal information when you use Botchat's website, mobile app, and services.

2. Your Agreement

By using Botchat, you agree to how we handle your personal data as outlined here and in our Terms of Use. If you disagree, you should stop using the Service.

3. What We Collect

We may collect the following types of personal information:

• Identifiers: Name, email, phone number, username, password.
• Chat Content: What you say in conversations on the app.
• Demographics: Your age or birthdate (for personalization).
• Device Info: Your device type, browser, IP, and location.
• Usage Data: What pages you visit and your app activity.
• Bot Interactions: Anything you input into a chatbot.
• Voluntary Info: Interests, survey responses, or messages you send us.

You don't have to provide all this info, but some features won't work without it (e.g. account creation).

4. Cookies & Tracking

We use cookies to improve your experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings, but the site might not work properly without them.

We also use Google Analytics. Learn more or opt out:

Google Privacy | Opt-Out Tool

We do not currently respond to Do-Not-Track browser signals.

5. Children's Privacy

Botchat is not intended for children under 13. We don't knowingly collect personal data from them. If you suspect a child is using the service, contact us immediately.

6. How We Use Your Information

We use your information to:

• Provide and improve the Service
• Personalize your experience
• Send you marketing (unless you opt out)
• Respond to messages or feedback
• Detect fraud or abuse
• Comply with legal obligations

7. How We Share Your Info

We may share your info with:

• Service providers (e.g. hosting, security, analytics)
• Other users (if you post content or message them)
• Advertising networks
• Advisors and financial/legal institutions
• Parties in a business transfer or acquisition
• Law enforcement or regulators, if required by law

8. Your Choices

• You can unsubscribe from marketing emails at any time.
• Some emails (e.g. account-related) can't be unsubscribed.
• If you have an account, you can review or delete your info by logging in.

9. Data Security

We take steps to protect your data — but no system is 100% secure. You're also responsible for keeping your login information safe.

If you think your account has been compromised, email us at support@botchat.ai.

10. Changes to This Policy

We may update this policy from time to time. When we do, we'll update the effective date and may notify you through the site or by email if the changes are significant.

11. Contact Us

If you have any questions or concerns, email us at:

📩 support@botchat.ai